HY10/PUE7.1/4Y/5Y/CY10/PUE10

Putting a new image on HY10/PUE7.1/4Y/5Y/CY10/PUE10 card
An important step to solve the issue you describe is to perform a general update of the scale's software. The best way to do that is to replace the cont...
Tue, 1 Jul, 2025 at 1:21 PM
VNC for HY10/P71/4Y
To establish VNC connection download http://filecloud.radwag.com/index.php/s/YYY9DNLZSv4jsqL 1) Enter scale/terminal IP address* in the corresponding...
Mon, 21 Sep, 2020 at 12:21 PM
How to get logs - Export of system events
Prior to sending a new helpdesk ticket create a log file of system events. The file should be attached to the ticket to ensure full understanding of the pro...
Mon, 21 Sep, 2020 at 12:54 PM
RPANEL - wrong RS baudrate
RPANEL is a software that allows remote control over R series scales, MAS and MPS modules.  RPANEL can automatically detect to which COM port the scale or ...
Wed, 23 Sep, 2020 at 10:56 AM
Useful instructions
Manual: Pue71 https://radwag.com/js/pdf_js/web/viewer.html?file=https://radwag.com/pdf2/en/PUE71-User-Manual-EN.pdf Manual: Hy10 https://radwag....
Tue, 11 May, 2021 at 3:03 PM
Steps to configure a HY10 scale to work with E2R software
Steps to perform on HY10 scale: 1. Log in as an administrator of the scale. 2. Go to Setup -> Communication -> Ethernet (or Wireless) and define IP ...
Fri, 12 Feb, 2021 at 3:37 PM
Updating the user application on unverified HY10 and PUE 7.1 terminals
1. If there is any important data on the scale then it should be backed up before any update takes place. If there are no such data this step is not require...
Mon, 15 Feb, 2021 at 8:08 AM